FREE SHIPPING ON ALL U.S. ORDERS $75+

FREE SHIPPING ON ALL U.S. ORDERS $75+

FAQs

My Account

Click the LOGIN link at the top right side of our site. Click the Sign Up link below the sign in form. Simply follow the prompts to fill in your information. Click the SIGN UP button to complete your account setup. Your information is never sold to any other company and is kept completely private.

Click the LOGIN link at the top right side of our site. Once you are signed in, you may edit any of your information including:
• Change email address or password
• Change email preferences
• Manage billing addresses
• Manage shipping addresses
• View gift certificate balance

Click the LOGIN link at the top right side of our site. Click the FORGOT YOUR PASSWORD link located below the password field. This link will send an email to your provided email address with your password.

Click the MY ACCOUNT link at the top right-hand side of our website to view the orders you have placed. Then, click CHANGE QUANTITIES/CANCEL ORDERS to find and edit your order. Please note that once an order has begun processing or has shipped, it is no longer possible to edit the order.

When your order ships from our warehouse you should receive a Shipment Notification email that includes a tracking number to the email address you provided. If you did not receive this email, you may alternatively locate your tracking number by clicking on the 'My Account' link at the top right hand side of our website and locating the order for which you are inquiring. Once you have located the tracking number, you may enter it into the shipping carrier's online package tracking system.

Click the MY ACCOUNT link at the top right-hand side of our website to track your order status. Be sure that all of the items in your order have shipped already. If your order displays your Package Tracking Numbers, check with the shipping carrier to confirm that your package was delivered. If your package shows a status of Delivered, yet you have not received it, please contact Customer Service for assistance.

If your order arrived only partially complete, it is possible that inventory was no longer available on the item(s) you selected. You should have received an email notification or phone call from Customer Service informing you of your order status. Please contact Customer Service for any further questions or assistance.

CuddlDuds.com does not accept backorders.

E-Gift Certificates + Special Promotions

To purchase an e-gift certificate, click here.

Simply enter your e-gift certificate code in the GIFT CERTIFICATE prompt box in your Shopping Bag and click APPLY. The amount of your certificate will then be applied to your current order total.

After adding items to your Shopping Bag, click the SHOPPING BAG link at the top of the site. Then, click the CHECKOUT button to view your Shopping Bag. At the bottom of the Shopping Bag page, you’ll see a box where you may enter your coupon code. Only one discount code applied per transaction will be permitted, unless otherwise specified. Click APPLY and the applicable discount will be deducted from your order total.

Payment Options + Charges

CuddlDuds.com accepts Visa, MasterCard, Discover, American Express, PayPal, and Amazon Payments. 

PayPal: Click on the PayPal icon during CHECKOUT and log in using your PayPal username and password. Once you have signed in, select your preferred payment method and continue with the checkout process. CuddlDuds.com does not have access to any information stored in your PayPal account.  If you have any further questions about using this payment method, please click here.

Amazon Payments: Click on the Amazon Payments icon during CHECKOUT and log in using your Amazon account username and password. Once you have signed in, you will be able to use the credit card and shipping information stored in your Amazon account on CuddlDuds.com. CuddlDuds.com does not have access to any information stored in your Amazon account. Your qualified purchases are covered by Amazon’s A-to-z Guarantee.

Items sold and shipped to locations both inside and outside the US, may be subject to tax and collected automatically if applicable.

Click the MY ACCOUNT link at the top right-hand side of our site to review your orders. Here you may compare your order history on our website with your financial records. If you have any further questions or concerns regarding the issue, please contact Customer Service for assistance.

Click the MY ACCOUNT link at the top right-hand side of our site where you will be prompted to enter your email and password. Here you are able to review your past and pending orders. Click PRINT INVOICES and then locate the order for which you need to print a receipt and/or invoice. Select the order and then select NEED TO PRINT AN INVOICE? Your invoice will then pop up in a second window from which you can print.

Your charge will appear on your credit statement at the time the order ships, usually within a few days of placing your order. You can further monitor the status of your charge by logging into your CuddlDuds.com account, locating the order for which you are inquiring, and check its current status.

Refunds for items returned within 30 days of the purchase date will be credited in the same form as the original payment type. Credits take approximately 7-10 days from the time we receive your item(s). Refunds for items returned more than 30 days after the purchase date will be in the form of a merchandise credit redeemable with your next purchase. 

Review our Return Policy section above for more details.

Fit Guide & Size Charts

You've come to the right place. Click on the following categories to view our Size Charts: WomenMenGirlsBoys, or Toddler.

Cuddl Duds Care

That's easy. Machine wash cold, gentle cycle. Use only non-chlorine bleach when needed. Tumble dry low, remove promptly. Cool iron if needed.

Affiliates

We are looking for top fashion-forward  and lifestyle websites to join the Cuddl Duds affiliate program. As a member of the program, you can earn commission when your visitors buy from CuddlDuds.com.

At Cuddl Duds, layering is a lifestyle. We make ultra-soft layers that are functional, fashionable, and forever flattering. Whether it’s your first layer or your final, our collections are designed with varying climates and preferences in mind. Perfect for work or play, Cuddl Duds is a favorite for the modern family on the go—all year long.

We know our layers, and offer a variety of colors and prints available in comfortable v-necks, crew necks, wraps, hoodies, leggings, and more. Because weather should be predictable. Style shouldn’t.

CuddlDuds.com is committed to delivering sites that are easy to use, stylish to look at, and supported by top-notch customer service. Both sites feature:

  • Fast, free shipping
  • Quality product imagery and product selection
  • Complimentary style advice via a savvy customer service team
  • A suite of layers are guaranteed to please and keep you warm!

Whether you have a fashion blog, email newsletter, Twitter feed, or Facebook fan base, you can start earning money through the Cuddl Duds affiliate program by offering your visitors a large selection of layers to love. The program is simple, free of charge, and rewards you with generous commissions on every sale generated through your site.

To begin, we'll provide you with everything you need to set up your links and banners to CuddlDuds.com. From then on, each time a customer comes from your site to ours and makes a purchase, you'll earn commissions based on the monthly revenues generated by referred visitors.

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