Your Privacy at Cuddl Duds
We value the trust you place in Cuddl Duds, and we want you to be aware of the safeguards we
have in place to respect your privacy. The below policy tells you about the information we gather about you
Types of personal information we may gather
Cuddl Duds gathers personal information from you in order to provide superior service,
communicate offers on merchandise and services which we believe will be of interest to you, customize our
communications to you, administer our business, and improve your shopping experience. The following are
examples of the personal information we gather from you.
* Purchases — When you place an order, you give us your name, address, phone number and/or email
address plus payment information.
* Non-Purchases — There may be instances when you are not making a purchase at Cuddl Duds and
you give us your name, address, phone number and/or email address, and where applicable, payment
information, or when somebody else gives us your name, address, phone number and/or email address, and where
applicable, payment information. Some situations when this may occur are when you return or exchange
merchandise, receive a gift from Cuddl Duds or enter a contest or participate in a promotion or survey
sponsored by Cuddl Duds.
* Personal Shopping Account – If you create a Personal Shopping Account with us so that you may
place orders more conveniently, you authorize us to store your name and shipping address(es), and payment
* Email updates — When you subscribe to receive Cuddl Duds email updates featuring exclusive
offers (like free shipping), product news, special discounts, contest announcements and more, we require
your email address. You can unsubscribe at anytime.
How we use personal information
We ask you for certain kinds of personal information in order to provide you with the services
you request and to process and deliver your order. We also may use your personal information to provide you
with customized communications and keep you updated on the latest promotions or products that may interest
In addition, our site utilizes “cookies.” Cookies do not gather any of your personally
identifiable information. They do allow us to provide you with a more personalized shopping experience and
enable you to fully interact with and complete your transaction on our site.
We may share your information with our business partners (see 'Our Business
Partners' below) in order to provide you with certain services. If you prefer to have your name
withheld, please contact us at firstname.lastname@example.org.
In addition, Cuddl Duds cooperates in advertising member networks with other consumer entities
where we may communicate your personal information so that select members may inform you about products or
services that might interest you. If you prefer to have your name withheld, please contact us
If you first became a Cuddl Duds customer through a transaction with our parent company, Komar, we adhere to Komar's privacy
policy with respect to any personal information that you may share with us and with our business
partners (see 'Our Business Partners' below) that help this site function or assist us in
fulfilling your order.
For more about your privacy at Cuddl Duds, please contact us at
Along with respecting your privacy, Cuddl Duds diligently strives to keep your personal
information safe and secure. (Please see our Security
What are cookies?
“Cookies” are small data files that one of our servers sends to your computer via your Web
browser when you connect with our Web site. Their primary function is to help us remember you by tracking
your browsing sessions, which enables us to collect non-personally identifiable information (such as your IP
address, browser type, and domain name, etc.), and provide you with a more relevant shopping
your order through our website and to provide you with a personalized shopping experience. To place an order
and complete your transaction on cuddlduds.com, you must have “cookies” enabled on your Web browser. (If you
don’t want to enable cookies but would like to place an order, please contact us at
email@example.com.) You must also have cookies turned on in order to create a personal
account on cuddlduds.com and to access that online account.
Cookies also help us:
• determine which features and tools you use, and which pages you visit on cuddlduds.com
• remember which items you’ve placed in your shopping bag
• enable you to checkout faster if you’ve created an account with us
other websites from Cuddl Duds based on your web browsing behavior and to similarly allow other entities, in
which you may be interested, to provide you with their advertisements and promotions across various other
If you have any concerns about leaving cookies on your computer for extended periods, you can
delete them using your browser preferences or privacy menus.
Our Business Partners
In order to ship and track merchandise, we make your name and address available to certain
companies that help us provide you with those services. In the case of customer service requests, it may be
necessary to share your information with our company agents, partners, respective licensees, and others
working for us on our behalf, in order to provide a satisfactory resolution. We will not provide
specific pieces of personal information if the disclosure creates a substantial, articulate, and
unreasonable risk to the security of that personal information or a consumer's account.
Mailing List Preference
If you do not want to have your name shared with non-affiliated companies, or if you no longer
wish to receive Cuddl Duds mail, please contact us at firstname.lastname@example.org. Please
include your name and mailing address in the message. If you would like to no longer receive emails from
Cuddl Duds, please unsubscribe or click on the “unsubscribe” link included in all emails sent by Cuddl Duds.